FREQUENTLY ASKED QUESTIONS

Your General Admission ticket gives you 2 hours of play, and access to different features including our True-to-Life Mountain, Workshop, Cafe & Bar, Exhibit, Studio, and Open Turf Field. Click here to reserve your General Admission ticket online!
Toddler time is a three hour period during which Badlands will host programs specially developed for kids under age 5. All toddler time programs are included in General Admission.
The General Admission ticket gives you 2 hours of play.
Weekday reservations are not required, but they are recommended. On weekends we require you to purchase your ticket online. Walk-in availability is not guaranteed.
Don’t have a printer? No worries! We can either scan your ticket on your phone, check your confirmation number, or search by email address.
Infants under 1 year old are free with a paid admission.
More information can be found on the pricing page.
All climbers are required to wear closed toe shoes.
Because we have Cafe with offerings for both adults and children, we do not allow outside food.
Yes! You can purchase Badlands gift cards either in person or online!
Yes! We have free parking located in the front of Badlands.
A waiver is valid for 1 year.
Sorry, no refunds or rescheduling are provided after the start of your purchased time slot. Prior to your scheduled time, you may call and exchange your tickets for a new time or receive a refund.

Didn’t see your question answered? Click here to contact us directly for your answer!